Privacy policy

Privacy Policy

At FLORA N FIONA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

Full Name
Email Address
Phone Number
Shipping Address
Order Details
Payment Information (processed securely through our payment providers)

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Respond to your inquiries.
Send order updates and shipping notifications.
Improve our products, services, and website experience.

3. Information Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers, such as courier companies and payment processors, when necessary to complete your order.

5. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website performance.

You can manage or disable cookies through your browser settings at any time.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.